At Vyazon, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

By placing an order on vyazon.com, you agree to the terms outlined in this policy.

1. Eligibility for Returns

You may request a return if:

The item received is damaged, defective, or incorrect
The product is unused and in its original packaging
The return request is made within 7 days of delivery

To be eligible for a return:

Products must be unused, unworn, and in resellable condition
Original tags, accessories, manuals, and packaging must be included
Proof of purchase or order confirmation is required

2. Non-Returnable Items

The following items are generally not eligible for returns:

Digital products or downloadable items
Personalized or custom-made products
Gift cards
Perishable goods
Hygiene or personal care items once opened
Items marked as “Final Sale” or “Non-Returnable”

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

Your order number
Photos/videos of the product and packaging
A brief description of the issue

Email: vyazon.in@gmail.com

After verification, we may offer:

Replacement
Store credit
Full or partial refund

4. Return Process

To initiate a return:

Email us at vyazon.in@gmail.com
Include your order number and reason for return
Wait for return approval and instructions
Ship the product to the provided return address

Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

5. Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds are processed to the original payment method
Processing may take 5–10 business days depending on your bank or payment provider

Shipping charges are generally non-refundable unless the issue was caused by us.

6. Late or Missing Refunds

If you have not received your refund:

Check your bank account again
Contact your credit card provider
Contact your bank, as processing times may vary

If you still need assistance, contact us at:
vyazon.in@gmail.com

7. Order Cancellation

Orders may be canceled before they are shipped.

Once an order has been dispatched, cancellation requests may not be accepted.

To request cancellation, contact us as soon as possible at:
vyazon.in@gmail.com

8. Exchanges

We only replace items if they are defective, damaged, or incorrect.

For exchange requests, contact:
vyazon.in@gmail.com

9. Contact Information

For any questions regarding returns or refunds, contact:

Vyazon LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA

📧 Email: vyazon.in@gmail.com